For those who require a faster response time, but still want to keep their costs low, at less than a dollar a day, a great value!

• 30 minutes per month of remote technical support (telephone or remote)

• 24 hour response time

• Additional hourly labour $120/hr

When you depend on your technology to earn your income, whether it be the remote worker or the small business, downtime can start to cost you quickly! This package steps up the response time and provides more effort to getting you back to normal everyday work when complex issues are blocking you.

• 60 minutes per month of remote technical support (telephone or remote)

• 6 hour response time

• Additional hourly labour $120/hr

When downtime costs you more than just money but also affects reputation and client retention, you need quick resolution to your issues. This package is for anyone needing their technology to get back to work immediately. Our top of the line support package features an hour and a half of monthly support, with a guaranteed 1 hour response.

• 90 minutes per month of remote technical support (telephone or remote)

• 1 hour response time

• Additional hourly labour $120/hr

If you refuse to give up your perfectly good PC but want to avoid being vulnerable to malware, you always have the option to use Linux instead of Windows, just like I have for over 10 years.

For the low price of $75.95, I will contact you prior to arrival on-site to discuss your needs, and select one or more candidate Linux distributions to test with your system. I will then non-destructively test your computer to make sure it will work with Linux prior to proceeding with this service. If the non-destructive test fails, I will immediately refund your purchase and your computer can remain as-is.

• Installation and configuration of your selected Linux distribution

• 20 minute tutorial on the differences between your selected Linux distribution and your last version of Windows

• includes 1 free month of bundled Silver support

• not included: on-disk backup of application software and personal files (available as a separate hourly service if you need it)

• I recommend to combine this package with a new physical drive for your Linux installation in case things don’t work out for you long-term. This makes reverting back to your old Windows build very easy.